Privacy Policy

Last Updated: 03 December 2025

Introduction

Lucky Kerala, operated by GNKSERVICES.IN, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://luckykerala.in and use our services. Please read this policy carefully to understand how we handle your personal data and the choices you have regarding your information.

The Information We Collect

1. Information You Provide to Us

This includes information you submit directly when you:

  • Register or sign in to our website
  • Contact our support team
  • Subscribe to notifications or updates
  • Interact with features that require providing personal details

This may include your name, email address, phone number, and any other details you voluntarily provide to us.

2. Information We Collect Automatically

Each time you visit our website, we may automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Device type
  • Time zone and language settings
  • Operating system and platform
  • Usage details, pages viewed, and access times

These details help us improve website performance, security, and user experience.

3. Information Collected Through Third-Party Services

Lucky Kerala uses services provided by Google for authentication, analytics, and security features. Through these services, certain technical and usage information may be processed, such as:

  • Device identifiers
  • Browser information
  • Login activity (excluding passwords)
  • Performance, crash, and diagnostic-related data

By using features that rely on Google, you agree to Google’s own Terms of Service and Privacy Policy. Lucky Kerala does not have access to or store your Google account password.

4. Data From Public Sources

Lucky Kerala displays lottery results and related information collected from official government websites. We do not generate, alter, or manipulate this data. It is presented solely for reference and convenience.

How We Use Your Information

1. To Provide Our Services

We use your information to:

  • Deliver and operate website features
  • Display information collected from official sources
  • Manage user access and basic account-related functions
  • Maintain and support the technical operation of the website

2. To Improve User Experience

We may use your information to:

  • Analyse website performance and usage patterns
  • Enhance the security and stability of our services
  • Identify and fix errors or usability issues
  • Improve the layout, content, and flow of the website

3. To Communicate With You

We may use your contact information to:

  • Respond to your queries and support requests
  • Send important service-related notifications
  • Share updates where you have consented to receive such communication

We do not send promotional or marketing content without your consent.

Sharing of Information

1. Service Providers

We may share your information with trusted third-party service providers who help us operate, maintain, and improve our website. These may include:

  • Hosting providers
  • Technical and security partners
  • Analytics and monitoring tools

These partners are required to handle your information securely and are not permitted to use it for their own purposes unrelated to our services.

2. Legal and Compliance Authorities

We may disclose your information if required to do so by law, or in response to valid legal requests, including:

  • Requests from government authorities
  • Court orders or legal processes
  • To protect our rights, users, or the public

We do not sell or rent your personal information to third parties.

Security of Information

We use reasonable technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration, and destruction.

However, the transmission of information over the internet is not completely secure. While we do our best to protect your data, we cannot guarantee its absolute security. Any transmission of information is at your own risk.

Your Rights

You have the following rights regarding your personal data:

1. Access Your Data

You may request a copy of the personal data we hold about you, subject to verification and applicable legal limitations.

2. Correct Your Data

You may request correction of any inaccurate or incomplete personal information we hold about you.

3. Delete Your Data

You may request deletion of your personal data, subject to our need to retain certain information for legal, security, or operational reasons.

To exercise any of these rights, you can contact us using the details provided in the “Contact Us” section below.

Compliance With Platform Data Processing Requirements

As part of using third-party platforms and services, including Google, we ensure that:

  • This Privacy Policy is publicly available and easily accessible.
  • Users are clearly informed about what data is collected, how it is used, and how they can request deletion.
  • Data is processed only as described in this Privacy Policy and in accordance with applicable laws.
  • This Privacy Policy does not override or conflict with any applicable platform terms or policies.
  • We keep this Privacy Policy updated and available as long as we operate the platform.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date at the top will be revised accordingly.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our handling of your personal data, you can contact us at:

Lucky Kerala – GNKSERVICES.IN
Email: support@luckykerala.in
Address: GNK Services, Chennai, Tamil Nadu, India.